取消及退學 Cancellation and Withdrawal

 

1. Self withdrawal - Student request for a withdrawal at any time before or during the study tour shall be deemed a waiver, students and / or parents will not be eligible for any refund; students and / or parents are required to pay an additional change tickets and transportation arrangements cost.

 

2. Can not participate in certain activities - student for personal reasons or health reasons can not participate in certain activities shall be deemed a waiver, students and / or parents will not be eligible for any refund.

 

3. Violation of school rules - students who make a serious violation of school rules will receive formal written warning from ECA, if students violates school rules seriously again; ECA has the right to terminate the student's study tours, all costs are not refundable; students and / or parents have to pay an additional fee to change tickets and transportation arrangements.

 

4. If students cancel the study tours before departure personal reasons, the cancellation letter must be applied in written form, telephone and e-mail notification will not be accepted.

 

5. Students and / or parents must pay fees within a specified period, otherwise ECA reverse the right to cancel the students' study tours, while all the cost paid are notrefundable.

 

6. If the student cancel the trip for personal reasons or "compelling reasons" (including war, political unrest, terrorist attacks, natural disasters, epidemics, bad weather, strikes, industrial action, Travel Destinations government / World Health Organization issued a travel warning, the HKSAR Government red / black travel alert, and other circumstances beyond the control of travel) , ECA will refund fees in accordance with the following provisions:

 

More than 120 days prior to departure

100%*

46 to 120 days prior to departure

75%*

15 to 45 days prior to departure

50%*

less than 15 days prior to departure

0%*

 

 

* But does not include the registration fee. Refunds will need six weeks to process, and will only accept bank transfer form. Please provide a valid account number in Hong Kong and the account holder name.

 

 

1. 自行退學–學生在遊學團前或期間任何時間要求退學,均視為自動放棄,學生及/或家長將不獲任何退款;學生及/或家長並須繳付更改機票及交通安排的額外費用。

 

2. 不能參加個別活動–學生因個人理由或健康原因不能參加當地個別活動,均視為自動放棄,學生及/或家長將不獲任何退款。

 

3. 違反校規–嚴重違反校規的學生將會收到ECA正式書面警告,如學生在遊學團期間再次嚴重違規;ECA有權終止該學生的遊學團,一切費用均不獲退還;學生及/或家長並須繳付提早返港更改機票及交通安排的額外費用。

 

4. 學生在出發前若因個人理由取消遊學團,必須以書面形式申請,電話及電郵通知恕不接受。

 

5. 學生及/或家長必須在指定限期內繳交費用,否則ECA保留取消學生參加遊學團的權利,而一切已繳交之費用均不獲退還。

 

6. 如學生因個人理由或「迫不得已理由」(包括戰爭、政治動盪、恐怖襲擊、天災、疫症、惡劣天氣、罷工、工業行動、旅遊目的地政府 / 世界衛生組織發出旅遊警告、香港特區政府發出紅色/ 黑色外遊警示,以及其他不能控制的不利外遊的情況) 需要退出遊學團,ECA將根據以下條款退回費用:

 

出發前>120天

100%*

出發前45-120天

75%*

出發前15-45天

50%*

出發前<15天

0%*

 

*但不包括報名費。退款將需6週時間處理,並只接受以銀行轉帳形式。請提供有效之香港帳戶號碼及該帳戶持有人名稱。